Estenove Clinic Review
Zafer Çetinkaya’s Estenove Comprehensive Review Based On Patient Testimonies
Estenove Score
Pricing
Pre-Surgery, Consultation and Booking
Facilities and Accommodation
Physicians and Staff
Surgery Methods and Doctor Involvement
Post-Surgery, Instructions and Aftercare
Online Reviews
Before and After Photos
Pricing: 4/5
Transparent pricing is available.
Detailed all inclusive packages are listed.
Aftercare medications, and shampoos are included in the price.
A fixed price for a single surgical session.
The premium package is affordable (Price < 3000€)
From the very first glance, Estenove makes a clear stance in the field about its services. Their services are expensive and premium because they provide the most premium service in only one package available, focusing on how much confidence they have in their technique.
They have the same package for every customer, standardized and all-inclusive, as we can see through their in-depth transparency:
3500$
FUE or DHI based on choice and doctor recommendation
Consultation and treatment planning with doctor design
VIP transport
2 nights stay in a 5-star hotel
Pre-op health checks
Doctor attendance in the operation
Multilingual medical advisors
PRP session
Maximum number of grafts necessary for surgery regardless of package(no charging per graft)
Up to 5.000 grafts
ICE FUE method and NOVE MIC method
Post-op check-up and washing
1 month of aftercare products
1-year after-care assistance
Satisfaction guarantee
Aside from not being within affordable limits, the fact that the package is this transparent and that it includes aftercare products at its fixed price is a big plus.
However, Estenove’s website and patient reviews online raise some questions.
The PRP price is not indicated despite being an extra product included in the package. Patients must contact the clinic to learn how much their PRP injections cost.
They also include the ICE FUE method and the NOVE MIC method in their pricing, which are very rarely seen in hair transplants. Combined with the lack of information on how these methods affect their surgical procedure, this comes out as a minus.
Patients will find it difficult to correctly see their pricing per graft transplanted when these extra services are not indicated with their prices. The clinic aims at that because they claim to cover the entire amount of needed grafts a patient would need.
However, this promise is kept so long as the required grafts don’t exceed 5000, which leaves us to question how they deal with patients that need more hair grafts for their balding areas in this single package.
There are patient reviews online explaining how they had high numbers of hair grafts transplanted at the clinic and had multiple sessions and surgeries. Combined with the “extra aftercare products” page on their website, we learn that patients who finish the consultation process provide more package options, which is a big minus.
Patients wanting to see the options Estenove has available must go through the consultation process entirely. We suggest a clinic with such high reputability to shine its complete services openly.
However, even the limited ones they choose to share are all-inclusive enough to pass this part with 4 stars from us.
Pre-Surgery, Consultation and Booking: 3/5
Scalp condition improved with pre-op instructions for the best result.
1-1 online consultation with the doctor is available.
Detailed hair loss and transplant report provided. (+)
English-speaking customer success and sales specialists available.
Detailed information of phases provided.
Estenove’s website contains various pages with pre-op instructions, such as its blog, FAQs page, and each of its transplant method’s own pages. The clinic also focuses on improving the scalp condition beforehand during the patient’s first meeting with the doctor on the day of the arrival.
However, the clinic does not promise any opportunity to have a one-on-one meeting with the doctor during its free consultation process. Instead, patients are given a form to fill out explaining their baldness, and after sending some scalp photos, a representative reaches out to them through Whatsapp or mail.
Unfortunately, the representative that appears during this phase is not the clinic’s official customer success or sales specialist. Instead, according to the reviews online, they are usually technicians working on the team. This is a minus.
We believe the patients should have the chance to express their concerns directly or at least have reliable customer service that focuses on this.
We don’t know if the doctor reviews these consultations and examines the reports, as they are absent during the process. However, patients report that the clinic responds to them quickly, with in-depth transplant reports.
Keeping contact with their patients through Whatsapp is a top priority for Estenove as this promise is kept even post-surgery.
Lastly, patients can easily find what phases each of the transplant methods they provide goes through on their website.
Facilities, Services, and Accommodation 4/5
Transfers are done with a VIP van.
5- star International Hotels included.
3-night accommodation included.
Operation rooms in hospitals/clinics are top-notch.
The hotel and clinic are in the central location.
When you arrive in Istanbul, Estenove’s representative greets and escorts you with the VIP transfer to the hotel that the clinic provides.
A 2-day stay in a 5-star hotel is included in all packages. In our opinion, 1 night extra for rest and recovery is a must for graft health as the long surgery puts heavy stress on the body. This is the only minus in their accommodation services.
Estenove treats its patients in a large hospital with high-end technologies and comfort. Its operation rooms are almost as eye-catching and top-notch as the exterior design of the large plaza building it is located in.
The clinic is at a very central location on the European side of Istanbul, Sisli. It is only 46 km from Sabiha Gokcen Airport (SAW) and 39 km from Istanbul Airport (ISL).
The hotel they provide is not specified on their website. However, the patient reviews online mention that the hotel was the 5-star Avantgarde hotel, which is only 5 minutes of walking distance away from the clinic.
Physicians and Staff: 3/5
A dermatologist or plastic surgeon is available.
An anesthesiologist for sedation is available.
The surgeon has done over 1000 hair transplants.
3 or more technicians/nurses are part of the operational team.
English-speaking physicians and staff.
Estenove’s team has a very renowned plastic surgeon on their team, Dr. Omer Sagir.
He’s been working in the field of plastic surgery since 2010 and has 13 years of broad experience in Turkey and the United States. Since then, he has worked on thousands of cases internationally and is currently a member of the Turkish Society of Plastic Reconstructive and Aesthetic Surgery.
Similarly, the primary doctor of Estenove, Zafer Çetinkaya, has a background filled with over 10.000+ cases of work. The fact that the clinic openly provides such an in-depth resume of its team is a big plus.
Unfortunately, they do not provide similar transparency on how their sedation is done as an anesthesiologist is not available on their team, which is a big minus. But at the same time, they promise anesthesia to be included in their services, and patient reviews online approve of this.
Ultimately, anesthesia is a hazardous field of medicine that always requires an expert to be present. It is a minus that they keep the person responsible for this process hidden.
Similarly, we do not have any knowledge about the technicians or nurses within the operational team other than the primary doctor and the plastic surgeon. Patient reviews online have mentioned they have met with technicians at the surgery that they haven’t seen before on the website.
This ambiguity can significantly harm the clinic’s confidence, and we believe the clinic can be more transparent here, just like it is in other parts.
The entire team consists of medical staff with excellent knowledge of English, and patients online mentioned they had no trouble communicating at any part of their journey.
See other hair transplant clinic’s PSR scores:
Surgery Methods and Doctor Involvement: 2/5
A doctor performs & supervises all operations.
Bio-enhancements are used for harvested graft preservation.
Only one patient a day accepted / No simultaneous operations.
Needle-free local anesthesia and sedation are available.
Laser-assisted hairline drawing and telogen/miniaturization check.
As the head of the medical team, Dr. Zafer Çetinkaya is available during every part of the surgery and deeply supervises every single one, regardless of the surgery method.
Estenove has a high list of post-op medications in its packages, and you can buy additional ones through its website. However, they don’t use any bio-enhancements during the surgeries. Without these supporting substances, the only other service they can provide for maximizing the survival rate of the hair follicles is PRP injections, which is a big minus.
The clinic does not proudly announce that they only accept a few patients anywhere or do not perform simultaneous operations in a single day. That leads us to think otherwise.
Despite not presenting their anesthesiologist anywhere, Estenove is proud of its pain-free anesthesia administration process with its needle-free dermojet. Almost every patient testimonial starts by discussing the relatively painless and smooth operation.
Finally, Estenove provides no information about telogen and miniaturization checks. So, it is difficult to say how they protect their patients from cases such as overharvesting and more. It’s another negative point for Estenove.
Post-Surgery, Instructions, and Aftercare: 4/5
Regular post-op doctor consultations are provided.
Re-operation guarantee or lifetime warranty available.
Online post-op instructions are easily accessible.
Post-op ATPv spray provided for increased graft survival.
Medications and shampoos are available.
Following the day of the surgery, the team removes the bandages. With Dr. Çetinkaya’s examination, the first hair wash is done with the same medical shampoo included in the package. After that, the clinic adds their patients to a Whatsapp group with medical specialists to observe the post-op process for 1 year.
Estenove provides patients with a satisfaction guarantee, meaning they provide revisions if patients are not happy with the results.
Aside from doctors being just at the reach of a Whatsapp group, the clinic’s website also has a very detailed after-surgery page explaining all the medications they can take, complications they might face, and the vital points. So, easily accessible online instructions are many.
Since Estenove does not perform bio-enhanced hair transplants, they also do not provide post-op ATPv spray to increase the graft survival rate. This spray is very common and essential for hair restoration, and their lack of this supplement is a minus.
Unlike the ATPv spray, they include many other medications for keeping the existing and transplanted hair’s health in check and shampoo to treat the scalp after getting out of the stressful surgery process.
Online Reviews: 5/5
The clinic has over 500+ online reviews.
Negative reviews are positively handled.
Independent review website ratings 4.5+.
Video testimonials of actual patients are available.
High satisfaction rate.
| Website | Trustpilot Reviews | Google Reviews | Trustindex Reviews |
|---|---|---|---|
| Review Count | 415 | 648 | (no reviews) |
| Review Rating | 4.9 ⭐ | 4.9 ⭐ | – |
Across many platforms online, Estenove has a very high number of positive reviews. And the bad reviews are responded to by offering revisions to make right dissatisfied patients or by asking the anonymous patient’s names to identify the source of the problem.
Various video testimonials of different patients are available on Estenove’s website, Instagram account, and Youtube channel.
Most online reviews also state that the clinic’s team offered excellent service with their sympathetic energy, and the hospital environment was very reassuring.
Some of the good reviews are as follows:
Some of the bad reviews are as follows:
Before and After Photos: 3/5
Before/After photos available.
Natural-looking results (especially hairline).
Graft survival over %90.
No overharvesting.
The surgery technique is indicated.
Estenove provides natural-looking before and after results from patients with different hairstyles and ethnicities on their website. The hairline of patients is very well designed and seems quite dense and natural.
We rarely see mid-scalp and crown zones in some patients. And the areas except for the hairline we can see are visibly less dense.
Finally, graft survival rates are high but insufficient to reach 90%. Without bio-enhancements like the post-op ATPv spray, exceeding a 90% graft survival rate is quite challenging.
With that in mind, these are the clinic’s chosen before and after photos on Estenove’s website:
Conclusion
Estenove Hair Transplant Clinic Rating
Estenove is less affordable than other hair transplants, even in Turkey. But the clinic makes it up for it in its results.
Being transparent about pricing and providing package details online is crucial to building trust. The clinic manages this, but only partially. Fixed single session price is accessible, but some packages are only discussed after the consultation.
The leading doctors and the plastic surgeon can be found online, but the rest of the medical team is a mystery.
The fact that Dr. Çetinkaya exists in every surgery is a big plus that clinics commonly overlook. However, we would also love to see him appear during the online consultation process.
There are a lot of good reviews online and satisfied customer videos, enhancing the clinic’s reputation. Although some parts are imperfect, photos are pretty good before and after hair transplant.
Our objective rating for the clinic is 3.5/5.0 according to our Price-Service-Result (PSR) framework.
Finally, we leave the following question for you to answer:
Which is more important for choosing your hair transplant clinic in Turkey, the quality or the price?
Find the best hair transplant method and clinic for you
FAQ
What is the hair transplant cost in Estenove?
Estenove has a fixed single surgical procedure price on their website that is 3500 dollars for any surgery until 5000 hair grafts. For patients requiring more, the clinic asks the patients to go through with their free online consultation.
Is Estenove’s before and after pictures good?
The front hairline design and density are very good. However, mid-scalp and crown hair angles and coverage are not fully covered. Graft survival, especially in these parts, falls below 90%.
What does the community on Reddit think about Estenove?
Surprisingly, almost the entirety of the Reddit community is very happy with the overall results Estenove provides, which is very rare. And they are more than glad to provide the before and after results of their experiences to prove it.
