HLC Clinic Review

HLC Clinic Review

Dr. Ozgur Oztan’s HLC Clinic Comprehensive Review Based On Patient Testimonies

HLC Clinic Score

3.4

Pricing

Pre-Surgery, Consultation and Booking

Facilities and Accommodation

Physicians and Staff

Surgery Methods and Doctor Involvement

Post-Surgery, Instructions and Aftercare

Online Reviews

Before and After Photos

Pricing: 2/5

Transparent pricing is available.

Detailed all inclusive packages are listed.

Aftercare medications, and shampoos are included in the price.

A fixed price for a single surgical session.

The premium package is affordable (Price < 3000€)

Contrary to many of its competitors, HLC Clinic provides thorough transparency in its pricing by directly giving its price-per-graft table:

FUE with full shavingFUE with non-shaving recipient
2.7€ per graft3€ per graft

However, we can’t say the same for the rest of their package. As they clearly indicate on their website, these prices affect the grafts used in the transplant alone.

So, in addition to the lack of knowledge regarding their packages, there is no clear way to say how much the entire transplant process will cost in the package, including additional services.

Some of these services that they do not mention and likely cost extra are the aftercare medications and shampoo.

Despite the lack of knowledge about a clear package, after searching their website and online reviews, we were at least able to deduce that their services include:

  • VIP transfer from airport to hotel
  • 3 nights of 5-star hotel accommodation
  • Translator services

On the other hand, travel costs to Turkey are not included. The clinic expects the patients to purchase the flight tickets themselves.

HLC Clinic decides the individual cost of each patient’s transplant by solely giving a fixed price on each planted graft. So, to get an exact number of whether their total price will be within the affordable limits is impossible.

Pre-Surgery, Consultation and Booking: 4/5

Scalp condition improved with pre-op instructions for the best result.

1-1 online consultation with the doctor is available.

Detailed hair loss and transplant report provided. (+)

English-speaking customer success and sales specialists available.

Detailed information of phases provided.

HLC Clinic puts the time and effort into providing 1-1 online consultation with a doctor for each patient, which is a big plus. 

Once you finish your initial consultation process with the English-speaking customer success specialist, the clinic asks for pictures from different angles. After investigating your scalp’s condition, they will provide you with a detailed personal hair loss report.

Finally, both during the consultation process and in the various parts of the website, they provide detailed information about how your transplant process will go.

For contact options, the clinic offers phone calls, the website’s own form, Skype, and email as potential options for learning more about the surgery phases.

After you arrive at the clinic, they do a blood test and decide which medications you need to stop using based on your medical history. These are preparations made to prevent possible allergic reactions. 

However, the clinic does not provide any other support or pre-op instruction to improve your scalp condition (with necessary supplements) to prepare you for the best surgery results.

Facilities, Services, and Accommodation 5/5

Transfers are done with a VIP van.

5- star International Hotels included.

3-night accommodation included.

Operation rooms in hospitals/clinics are top-notch.

The hotel and clinic are in the central location.

HLC Clinic provides absolutely no information about its accommodation and transport services on its website; it simply shows photos of the hotel rooms. That is a big minus, and every patient has the right to know the direct name and the location of their designated hotels for their own safety and comfort.

However, multiple online patient reviews mention that they stayed in a 5-star hotel for 3 nights during their process. Apparently, the clinic chooses to give this informations after the consultation process, too.

According to what we collected from online patients, the clinic directly takes you from the airport to your hotel via VIP transport once you arrive. 

It is comforting to hear that the clinic does not let patients feel alone in a different country by assisting in every step. Also, the extra night in the hotel is a big plus in our rating as your body will benefit highly from it to recover from the physical stress of the surgery.

The exterior and interior design of the clinic is filled with advanced equipment that supports a modern and excellent look. It also looks very hygienic, which is a must for surgery.

Finally, the clinic is located in Cankaya Ankara, which is very close to Ankara Esenboga Airport. 

Physicians and Staff: 4/5

A dermatologist or plastic surgeon is available.

An anesthesiologist for sedation is available.

The surgeon has done over 1000 hair transplants.

3 or more technicians/nurses are part of the operational team.

English-speaking physicians and staff.

Although there is no dermatologist present, the leading doctor, Dr. Ozgur Oztan, is a plastic surgeon and is famous for pioneering FUE treatment in Turkey, providing surgeries with minimized scars.

HLC Clinic offers a local sedation option for hair transplants, but the clinic gives no information regarding which anesthesiologist is responsible for administering it in the surgical team. The sedation relaxes the patient and is vital for the comfort of each surgery, putting it at risk by having a technician do it a minus.

Dr. Ozgur Oztan, along with other leading doctors such as Dr. Elif Kuzgun, have treated more than 50.000 patients together as medical doctors and plastic surgeons. 

In addition to having over 10 people as part of the operational team with extensive experience, these members are also knowledgeable in English. 

See other hair transplant clinic’s PSR scores:

Surgery Methods and Doctor Involvement: 2/5

A doctor performs & supervises all operations.

Bio-enhancements are used for harvested graft preservation.

Only one patient a day accepted / No simultaneous operations.

Needle-free local anesthesia and sedation are available.

Laser-assisted hairline drawing and telogen/miniaturization check.

A big plus of HLC Clinic’s review is that each surgery is directly performed and supervised by the leading doctor. That is crucial in ensuring full attention toward every patient.

On the contrary, the clinic makes no claim or effort to provide its attention to just a single patient a day. Without preventing simultaneous operations, it is difficult to know or believe if they actually have a leading doctor supervising each patient’s process.

By having multiple doctors with multiple surgeries, the clinic pressures its technicians with simultaneous operations each day. In other words, it is possible to say your hair might fall in danger by being the last patient of the day getting treatment from a tired, half-full team.

The clinic has local anesthesia and sedation, as mentioned before, but not a needle-free option. So, they do not claim to have a full, painless surgery.

Similarly, bio-enhancements are not mentioned on the clinic’s website or in any patient reviews. According to photos and videos online, they draw the hairline by hand, but miniaturization checks are valued greatly by the clinic and are included in the process.

It is difficult to know the exact list of techniques the clinic uses, as they solely mention their FUE technique.

Post-Surgery, Instructions and Aftercare: 2/5

Regular post-op doctor consultations are provided.

Re-operation guarantee or lifetime warranty available.

Online post-op instructions are easily accessible.

Post-op ATPv spray provided for increased graft survival.

Medications and shampoos are available.

The day after the surgery, HLC Clinic does a post-surgery check-up. Your surgeon checks the transplant area and washes the scalp with medical lotions to support hair regrowth. These lotions, along with other aftercare kits, are available to patients to regularly use in supporting post-transplant healing.

At the end, the clinic provides some post-surgery instructions to the patient, which are also accessible on the clinic’s website. 

However, they do not provide regular doctor consultations in addition to that. Having a doctor’s observation is critical in preventing any side effects or problems that can occur in the aftermath; this is a minus.

Also, the clinic does not promise a re-operation guarantee or lifetime warranty o in the case of a transplant failure.

Similarly, they don’t mention using a post-op ATPv spray, which is crucial in increasing graft survival. As the clinic does not employ bio-enhancement in other parts of its surgery process, this does not come as a surprise.

Online Reviews: 3/5

The clinic has over 500+ online reviews.

Negative reviews are positively handled.

Independent review website ratings 4.5+.

Video testimonials of actual patients are available.

High satisfaction rate.

WebsiteGoogle ReviewsTrustindex Reviews
Review Count5473
Review Rating4.64.5

The clinic doesn’t have many reviews, which may seem like a negative point. However, the amount they have is filled with a highly satisfied audience.

The only setback they have in online reviews is that most negative reviews are left unanswered. To avoid leaving questions in patients’ minds, accepting criticism and providing some solutions are necessary, which can help increase the trust of the clinic. 

Some of the good reviews are as follows:





Some of the bad reviews are as follows:




Before and After Photos: 5/5

Before/After photos available.

Natural-looking results (especially hairline).

Graft survival over %90.

No overharvesting.

The surgery technique is indicated.

HLC Clinic shares various video testimonies and photos of real patients on its website and social media accounts. Hairlines look natural, and no visible sign of overharvesting exists on the other parts of the scalp.

It is also a great sign that they indicate the surgery technique they use for each case.

Here are the before and after photos of the HLC Clinic:

HLC Clinic Before After 1
HLC Clinic Before After 2
HLC Clinic Before After 3

Conclusion

HLC Clinic Rating

3.4

Despite leaving a half-transparent pricing policy, HLC Clinic grasped our attention with their affordable graft prices combined with an immensely experienced team of surgeons.

The fact that Dr. Oztan shows enough care to meet with patients 1-1 during the consultation is a big plus.

However, we wished that they also meet with a single patient a day when it’s the day for performing the surgery. The fact that they hinder their abilities and tire themselves with simultaneous transplants is a minus.

Also, we don’t know if bio-enhancements are used in their transplants. The fact that they do not mention it anywhere puts their graft survival rates into question.

The biggest highlight is that, even if the surgeon is very famous for pioneering the industry, he offers affordable graft prices. Also, the clinic provides other hair treatments such as body hair transplants (BHT), eyebrow transplants, and beard transplants.

Ultimately, according to us, Dr. Oztan and his crew perform successful surgeries despite dividing their attention on multiple surgeries and decreasing their effectiveness as time goes on. 

Based on our Price-Service-Result (PSR) framework, our rating for the clinic is 3.4/5.0.

Finally, we leave you with this question to answer and decide accordingly:

What’s the benefit of choosing a plastic surgeon if he is not giving you his full attention?

Find the best hair transplant method and clinic for you

FAQ

Is HLC Clinic on Instagram?

Yes, the username is @hlc_clinic.


Does HLC Clinic have bad reviews?

Like every other clinic, HLC Clinic has some amount of negative reviews. However, having bad reviews is natural, the problem is the fact that they are mostly left unanswered.


What does the community on Reddit think about HLC Clinic?

The community on Reddit seems to be mostly satisfied with HLC Clinic. Almost every new post of a patient asking about them gets positive comments from old patients.

See other clinic’s PSR Scores